Skip Navigation Links.
Impact of Organizational Culture on Quality Management in construction projects in Gaza
Chapter 2 Literature review9
2.1 Objective One: Culture and Organizational Culture10
2.2 Culture11
2.2.1 Definition of culture11
2.2.2 Importance of culture:12
2.2.3 Levels of Culture13
2.2.4 Culture Types14
2.2.5 The Need for Culture Change15
2.2.6 Mechanisms to embed culture.15
2.3 Organizational Culture16
2.3.1 Definition of organizational culture16
2.3.2 Importance of Organizational Culture17
2.3.3 Organizational Culture in Construction Industry18
2.3.4 The competing values framework18
2.4 Objective 2: Quality Concepts and Quality Management20
2.5 The quality concepts20
2.5.1 Definition of Quality20
2.5.2 Important of Quality21
2.5.3 Quality in the construction industry22
2.5.4 Quality categories23
2.5.5 The dimensions of quality24
2.5.6 Steps to inculcate quality culture at the companies25
2.5.7 Definition of Quality Culture25
2.5.8 Core Values and Beliefs of a Quality Culture26
2.5.9 Steps in creating and sustaining a quality culture26
2.5.10 Important to sustain a culture of quality28
2.5.11 Seven dimensions of quality culture28
2.5.12 Quality management techniques29
2.6 Objective 3: Impact of organization culture on quality management30
Chapter 3 Methodolog52
3.1 Research framework45
3.2 Research period48
3.3 Research location48
3.4 Data Collection48
3.5 Research Population48
3.6 Population and sample size:48
3.7 Questionnaire Design49
3.8 Pilot study49
3.8.1 Experts consultation50
3.9 Data measurement52
3.10 Validity test53
3.11 Reliability of the Research60
--- نهاية الفهرس ---